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This store has earned the following certifications.
FAST BOILING WATER,'\nQuickly heat up to 1.5 L. of water for tea, instant coffee, hot cocoa, soup, and more. With 1500 Watts of heating power, you’ll save valuable time each day.'
'\nSTAINLESS STEEL INTERIOR - Premium Material For Your Health,\n100% premium stainless-steel interior, including the pot, spout, lid, and rim. Hot water doesn’t come into contact with any plastic, ensuring safety and durability. The seamless surface makes cleaning easier and prevents scale buildup.'
'\nCOOL TOUCH EXTERIOR - Safe And Comfortable,\nOur double-walled design keeps the outer plastic part comfortably cool, making it safe to hold. This feature also prolongs the feeling of warmth inside, ensuring your water stays hot for longer.'
'\nAUTO-OFF AND KEEP WARM - Peace of Mind,\nThe on/off indicator light with automatic shut-off provides peace of mind. The 30-minute keep warm function maintains the perfect temperature. Featuring patented heating elements and controls (British Strix), our kettle ensures quality and safety.'
'\nUSER-FRIENDLY DESIGN - Easy and Graceful Usage,\nOur cordless design is convenient and allows for graceful serving. It returns to a 360° rotational base from any angle, ensuring easy access. The lid lifts open with a simple button press, making filling and cleaning a breeze.'
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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