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This store has earned the following certifications.
SAY IT AS IT IS - All ASCOT products undergo strict quality inspections before shipment. We are confident in the quality of our products. If you encounter any quality issues within 2 YEARS, contact us, and we will send you a replacement instead of repairing it.
PURE TASTE WITHOUT PLASTIC - Unlike other kettles that use plastic for the inner lid, ASCOT kettles are made entirely from 304 Stainless Steel, ensuring the purest taste. The filter is also made of food-grade stainless steel, and is 100% BPA-free.
STYLISH AND FUNCTIONAL DESIGN - ASCOT's stainless steel electric kettle features a unique design and beautiful exterior. The anti-scald handle, round spout, and separate lid and spout filter are meticulously crafted by experienced artisans under strict quality standards.
FAST HEATING - This 1500-watt stainless steel kettle can boil 1.5 liters of water in just 5 minutes. With its auto-shutoff and boil-dry protection features, you can walk away and focus on other tasks.
CORD-FREE CONVENIENCE - The cordless design makes filling and serving a breeze. The power base with a 70cm power cord offers flexible placement options, and the built-in cord wrap ensures easy storage.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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